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Are your team held back by lacklustre leads? Maybe it’s time for a website revamp

Are enquiries from your site falling short? Not the rocket-fuelled leads your sales team needs? If your website isn’t pulling its weight, it’s time for a strategic redesign.

With our help, you can deliver the high-quality leads your sales team craves. Let’s get your site revamped.

It’s time to take control

Revamping your website might feel like a big job. But what’s the alternative? Tweaking an old site that no longer reflects your brand or delivers results rarely moves the needle. We’ve seen how starting fresh can unlock serious growth by aligning every element – from visuals to voice – with your ideal audience.

But here’s the thing: without clarity on your brand strategy, audience and story, a redesign is just a surface-level fix. That’s why we start with strategy. Our proven MarketStreet process digs into what makes your organisation tick, who your ideal clients are, and how to engage them with a story that feels real and relevant. From there, we build a website that doesn’t just look good – it works.

Learn more about our rebranding process

Align every element with your ideal audience

Website revamp

Our web design process - one step at a time

Change can feel overwhelming, but it doesn’t have to be. Since 2005, we’ve helped businesses redesign their websites with confidence. Our streamlined process ensures smooth sailing from start to finish – no second-guessing, no surprises.

Designed to attract

Different audiences are drawn to different things. That’s why our design approach starts with deeply understanding your ideal users. Together, we build believable, detailed personas that guide every design decision.

From photography and illustration to bespoke iconography and graphics, we help craft a visual identity that brings your story to life. The result? A site that sets you apart and attracts the kind of leads you actually want.

Copy that connects—and converts

Your website copy should speak directly to your dream clients. We help you write messaging rooted in your brand script, positioning your audience as the hero of the story.

Through engaging headlines, clear user journeys and calls to action that actually work, we help guide users from curiosity to conversion.

Navigation that builds trust

People want answers, fast. Your team already knows the questions customers ask all the time. We make sure those answers are easy to find.

By mapping out intuitive user journeys, we ensure visitors can quickly get the info they need and feel confident in what you offer. Bonus? It’s great for SEO, too.

Our designs lead users through a purposeful flow that builds trust, delivers value, and nudges them toward action—without overwhelm.

Calls to action that spark action

Lead nurturing starts at the first click. We help you plan for every stage of the buyer’s journey:

What can you offer at the awareness stage to capture their interest?

What should they see when they’re ready to talk?

By thinking strategically from the start, your website will be ready to attract, nurture, and convert.

Easy to update

Your new website will include a user-friendly content management system (CMS). That means you can update text and images anytime, without calling for backup. And if you ever do need a hand, we’re just a call away.

Rock-solid hosting

We host your site on a robust, scalable cloud platform, ready to grow with your business. Fast, responsive, and reliable – everything your audience expects.

Long-term support

Your website redesign is just the beginning. Our support bundles keep things running smoothly, with regular updates and proactive security measures.

We stay on top of platform updates and plugin patches so you don’t have to. Your site stays secure, stable, and performing its best.

And if something does go wrong? We’ll be there to sort it quickly and minimise downtime.

We love empowering teams. If your staff need help editing, adding content, or solving a tech hiccup, we’re ready to guide them – whether with a quick video, a walkthrough, or a live call.

Don’t take our word for it…

Here’s what our clients have to say about their journey:

39steps are a pleasure to work with, full of energy & passion. Each team member brings a wealth of industry knowledge, skill and wise guidance which we found invaluable during our full rebrand. We now have a superb new website and a brand that rocks! Can’t wait to be back up in Edinburgh to see this lovely bunch of people.
Keith Roberts,  
Group Managing Director,  
Consortia Group,  
A big thank you to you and your team for helping us become 56three. The feedback has been great and I’m personally proud to send every email with our new logo and name on it.
Richard Howl,  
Director,  
56three Architects,  
The team were extremely helpful from start to finish. I would highly recommend 39steps and look forward to working with them in the future.
Amy Campbell,  
Marketing & Business Development Coordinator,  
Aitken Turnbull Architects,  
It was my absolute pleasure to work with the very talented team at 39steps to deliver a new brand identity which is a true representation of what we as an organisation really stand for. The team had great input right from our branding workshop to following website best practice. They delivered great creative input, aligned with tasks & timelines for delivery and always kept a clear line of communication. Supported and guided by 39steps, we’re seeing impressive tangible results due to ongoing SEO and paid for advertising, both of which are key elements of our digital strategy.
Claire Middlebrook,  
Director,  
Middlebrooks,  
We’ve been around a long time and had lost our way a bit. Through our rebrand, 39steps helped us find what makes us special again.​
Peter Semple,  
Managing Director,  
Shortridge Laundry,  

Your questions answered:

It depends on what you need. Some projects are simple, others are more complex. After a quick chat, we’ll give you a clear proposal – no hidden extras, no surprises.

We typically build on user-friendly platforms like WordPress, so you can easily update your site without needing a degree in computer science. (And yes, we’ll show you how it all works.)

Short answer: it’s a smart move. Websites aren’t ‘set it and forget it’ anymore. A support package keeps everything updated, secure, and running smoothly – so you can focus on running your business, not fixing tech glitches.

Absolutely. We’re big believers that great design and great copy go hand-in-hand. If you need help with writing, we’ll craft messaging that connects with your audience and drives action. Years of experience have taught us that relying on you to write the copy and provide the images rarely works out well. We prefer to include provision for this within the website budget.

It varies based on the size and complexity of your site. Some redesigns take a couple of months; bigger ones might take a little longer. We’ll map out the timeline upfront so you always know what’s happening next.

We’ll build your site with solid SEO foundations (because a good-looking site is pointless if no one can find it). Plus, we offer extra SEO services if you want to really boost your rankings over time.

100%. Every site we build is designed to look great and work perfectly across all devices – because let’s face it, if your site’s not mobile-friendly, you’re missing out.

Get ready for lift-off

We’ve helped organisations of all shapes and sizes rethink their websites – turning them into easy-to-update, lead-generating machines that build team pride and drive results.

Book a call